Returns and Refunds Policy
At Officeworks Photos, we want you to be completely satisfied with your home office decor and custom prints. If your order arrives damaged or fails to meet our quality standards, we offer a straightforward return process to ensure your workspace remains perfect.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and a brief explanation of the issue.
Provide Photo Documentation
For items damaged during transit or printing errors, please upload clear photos of the product and packaging to help us process your claim faster.
Prepare the Return Package
Once approved, securely pack the item in its original packaging and attach the prepaid shipping label provided by our team.
Receive Refund or Replacement
After we receive and inspect your item, we will issue a full refund to your original payment method or ship out a replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing